Frequently Asked Questions

Everything you need to know about GoSnel's AI-powered food discovery platform

How does GoSnel's AI work?

GoSnel's AI analyzes your preferences, dietary needs, budget, and mood to suggest personalized meals from local restaurants. The more you chat with our AI, the better it becomes at understanding your taste and recommending perfect meals for you.

Is GoSnel free to use?

Yes! GoSnel is completely free for customers. You only pay for the food you order from restaurants. There are no subscription fees, hidden charges, or delivery fees from our side.

How do I order food through GoSnel?

Simply chat with our AI assistant and tell us what you're craving, your budget, or just say "I'm hungry." Our AI will suggest 3-5 perfect meals from nearby restaurants and help you place your order through WhatsApp or your preferred method.

Which areas do you serve?

We currently serve major cities across the UAE including Dubai, Abu Dhabi, Sharjah, and Ajman. We're expanding to more emirates soon - sign up to be notified when we launch in your area.

Do you support dietary restrictions?

Absolutely! GoSnel supports vegetarian, vegan, gluten-free, keto, halal, and other dietary preferences. Just tell our AI about your dietary needs and it will filter recommendations accordingly to find meals that match your requirements.

How is GoSnel different from food delivery apps?

Unlike traditional food delivery apps that show you endless menus to scroll through, GoSnel uses AI to understand what you want and suggests the perfect meal for you. We save you time by doing the thinking and recommending exactly what you'll love.

Can I cancel or modify my order?

Yes, you can cancel or modify your order through the chat interface within a reasonable time frame before the restaurant starts preparing your meal. Simply let our AI assistant know what changes you'd like to make.

Is there a mobile app?

A mobile app is coming soon! For now, you can use GoSnel through your web browser on any device. The experience is fully optimized for mobile and works seamlessly on smartphones and tablets.

How do restaurants participate?

Restaurants can join GoSnel by registering on our partner platform. We help them showcase their menu to the right customers through our AI recommendations. Interested restaurants can visit restaurants.gosnel.com to learn more about partnership opportunities.

What languages do you support?

GoSnel supports over 100 languages including English, Arabic, Hindi, Urdu, Malayalam, Tagalog, and many others. You can chat with our AI in your preferred language for a truly personalized experience.

Still Have Questions?

Our support team is here to help you get the most out of GoSnel

Chat with Support