Best practices and policies to ensure a successful partnership with GoSnel
Maintain all required food safety certifications and follow local health department guidelines.
Ensure 95% order accuracy rate with proper packaging and correct items.
Use only fresh, high-quality ingredients and maintain proper storage conditions.
Maintain realistic preparation times and update them based on current kitchen capacity.
Accept or decline orders within 2 minutes of receiving notification.
Mark orders as ready promptly to ensure drivers can pick up without delays.
Provide detailed item descriptions including ingredients and preparation methods.
Upload professional, well-lit photos that accurately represent your dishes.
Maintain competitive and fair pricing that provides value to customers.
Respond to customer inquiries and special requests in a timely and professional manner.
Work with GoSnel support team to resolve any customer complaints or issues promptly.
Maintain a minimum 4.0-star rating to continue partnership with GoSnel.
Maintain valid business license and all required permits for food service.
Keep all health department certificates current and accessible for inspection.
Maintain appropriate liability insurance coverage for your restaurant operations.